Salesforce Implementation

Maximising your Salesforce investment through expert implementation, customisation, and continuous optimisation.

Technologies / Salesforce

Unlock the Full Power of the Salesforce Platform

Sunware's Salesforce practice helps organisations implement, customise, and optimise the world's leading CRM platform. Our certified consultants bring deep functional and technical expertise across the entire Salesforce ecosystem.

Whether you are implementing for the first time, migrating from a legacy CRM, or expanding to new Salesforce clouds, we ensure your deployment delivers measurable business value from day one.

Talk to a Salesforce Expert
Salesforce Implementation
Salesforce CertifiedConsultants & Developers
Business Value

What Salesforce Delivers for Your Organisation

Four measurable outcomes a well-implemented Salesforce platform creates.

01

Accelerated Sales Growth

Sales Cloud gives your teams a 360-degree customer view, intelligent lead scoring, and automated pipeline management — closing deals faster.

02

Exceptional Customer Service

Service Cloud enables omnichannel support, AI-powered case routing, and self-service portals that delight customers and reduce resolution times.

03

Smarter Marketing

Marketing Cloud and Pardot enable personalised journeys, lead nurturing, and ROI attribution across every marketing channel.

04

Data-Driven Decisions

Einstein Analytics and real-time dashboards transform your CRM data into actionable insights for leadership and frontline teams alike.

Our Services

Our Salesforce Capabilities

Comprehensive Salesforce services across the full platform lifecycle.

01 / 06

Sales & Service Cloud

End-to-end implementation of Sales and Service Cloud with custom objects, workflows, and automation tailored to your processes.

02 / 06

Marketing Cloud & Pardot

Journey Builder, Email Studio, and Pardot configuration for automated lead nurturing and multi-channel campaign management.

03 / 06

Custom Development

Apex, Visualforce, and Lightning Web Components development for complex business logic and custom UI requirements.

04 / 06

Integration & API Development

Seamless Salesforce integration with ERP, marketing tools, and data warehouses using REST/SOAP APIs and MuleSoft.

05 / 06

CRM Migration

Data migration from legacy CRMs (Dynamics, HubSpot, SAP CRM) to Salesforce with full data cleansing and validation.

06 / 06

Training & Adoption

Change management, admin training, and user adoption programs that ensure your team actually uses Salesforce to its full potential.

Why Sunware

Why Enterprises Choose Us

Three strengths that set our Salesforce practice apart.

Multi-Cloud Expertise

Our certified team spans Sales, Service, Marketing, Experience, and Analytics Clouds — delivering holistic Salesforce transformations.

Industry Accelerators

Pre-built templates and configurations for banking, healthcare, and retail dramatically reduce go-live timelines.

Long-Term Partnership

We provide ongoing managed services, seasonal release support, and continuous optimisation to protect your Salesforce investment.